What they said Frank Balonis ×

Out of an abundance of caution, we notified customers directly and recommended a precautionary shutdown window while we and our law enforcement partners work through the matter

Kiteworks received credible threat intelligence from federal intelligence authorities indicating that a threat actor may attempt to target some Kiteworks systems for customers

We have no indication that Kiteworks or our customers' systems have been compromised, so this advisory is preventative rather than a response to a confirmed breach.

Out of an abundance of caution, we notified customers directly and recommended a precautionary shutdown window while we continue to work through the matter with federal intelligence authorities.